Terms & Conditions

1. Introduction and Acceptance

Welcome to rs999, Bangladesh's trusted online cricket betting and casino platform. These Terms & Conditions govern your access to and use of the rs999 website, mobile interface, games, betting markets, promotions, and all related services. By registering an account, making a deposit, or placing any wager on rs999, you confirm that you have read, understood, and agree to be legally bound by these terms in full.

rs999 reserves the right to modify, update, or replace any part of these Terms & Conditions at any time without prior notice. The most current version will always be published on this page with the effective date clearly shown. If you disagree with any revised terms, you must immediately stop using the platform and close your account.

2. Eligibility and Account Registration

To use rs999 services, you must meet all of the following eligibility criteria without exception. Misrepresenting your eligibility is a serious breach of these terms and may result in permanent account closure and forfeiture of any funds held therein.

• You must be at least 21 years of age at the time of registration. rs999 strictly enforces the 21+ age requirement and may request identity verification at any point.
• You must be a resident of or currently located in a jurisdiction where online gambling is not prohibited by applicable local law.
• You may only register one account per person, per household, and per device. Duplicate accounts will be closed and associated funds may be confiscated.
• You must not be an employee, director, agent, or close family member of an employee or director of rs999 or any affiliated company.

3. Account Management and Security

You are solely responsible for the security and confidentiality of your rs999 account credentials, including your username and password. rs999 will never ask for your password via email, live chat, or any other communication channel. Any activity conducted through your account is deemed to be your own unless you report unauthorised access to us immediately.

Know Your Customer (KYC) Verification

rs999 maintains a robust KYC process to protect all users and comply with anti-money-laundering best practices. As part of the verification process, you may be required to submit the following documents:

• A valid government-issued photo ID such as a National Identity Card (NID) or passport.
• Proof of address (utility bill, bank statement, or mobile banking statement dated within the last 90 days).
• Proof of payment method, such as a screenshot of your bKash or Nagad account showing the linked phone number.
• Any additional documents rs999 reasonably requests to confirm your identity or the source of funds.

Account Suspension and Closure

rs999 reserves the right to suspend, restrict, or permanently close any account at its sole discretion if it suspects fraud, collusion, bonus abuse, money laundering, or any other activity that violates these Terms & Conditions or applicable law. In the event of such closure, any remaining balance may be withheld pending investigation.

4. Deposits, Withdrawals and Payment Methods

rs999 supports a range of secure payment methods designed specifically for players in Bangladesh. All financial transactions must be conducted using methods registered in your own name. Third-party deposits and withdrawals are strictly prohibited. The following payment channels are currently supported:

• bKash — Bangladesh's most widely used mobile financial service, accepted for both deposits and withdrawals.
• Nagad — Bangladesh Post Office's digital financial service, supported for instant transfers.
• Rocket (Dutch-Bangla Bank) — a trusted mobile banking option available to players across all divisions.
• Upay and select local bank transfer options may also be available. Check the rs999 payment portal for the latest supported methods.

Minimum deposit and withdrawal amounts apply and may vary by payment method. All amounts are expressed in Bangladeshi Taka (BDT). Withdrawal requests are typically processed within 24 to 72 hours, subject to KYC verification status. rs999 does not charge fees on standard transactions; however, your mobile banking provider may apply their own fees.

5. Bonuses, Promotions and Wagering Requirements

rs999 regularly offers welcome bonuses, reload bonuses, free spins, and special promotions for BPL and IPL seasons. All promotional offers are subject to specific terms that will be clearly stated at the time the offer is made. In general, the following rules apply to all rs999 bonuses:

• Bonus funds must meet the stated wagering requirement (rollover) before any withdrawal can be requested. Wagering requirements are typically expressed as a multiplier (e.g., 20x means the bonus amount must be wagered 20 times).
• Bonuses may only be used on eligible game categories as specified in each offer's individual terms. Using bonus funds on excluded games will not contribute to the wagering requirement.
• rs999 reserves the right to withdraw, cancel, or modify any promotion at any time if abuse or fraud is detected, or for any other legitimate business reason.

Bonus abuse, including but not limited to the use of multiple accounts, the exploitation of technical errors, or the use of strategies designed solely to extract bonus value without genuine sporting intent, will result in account suspension and forfeiture of all bonus winnings.

6. Betting Rules and Game Conduct

rs999 offers sports betting (including BPL cricket, T20 internationals, IPL, and other markets), live casino games, slots, and crash games. All bets and game sessions are governed by the following general conduct rules:

• All bets are final once confirmed. rs999 does not accept requests to cancel or amend a bet after it has been placed and accepted by the system.
• rs999 uses certified RNG systems for all casino games to ensure completely random and fair outcomes. RTP percentages for each slot game are displayed on the respective game information page.
• In the event of a technical fault, disconnection, or system error during a bet or game session, rs999 will investigate and apply the fairest available resolution. Bets affected by verified errors may be voided.
• Match-fixing, spot-fixing, insider betting, or any form of corruption in connection with events offered on rs999 is strictly prohibited and will be reported to the relevant sporting authorities.

7. Responsible Gaming

rs999 takes responsible gaming seriously. We are committed to providing a safe, enjoyable, and controlled gambling environment for all players. Gambling should always be a source of entertainment — never a solution to financial difficulties or personal hardship. rs999 enforces a strict 21+ age policy; players found to be underage will have their accounts permanently closed and all funds will be returned to the deposit source.

Players who feel that gambling may be negatively affecting their daily life, relationships, or finances are strongly encouraged to use our self-exclusion tools, set deposit limits, or contact our 24/7 support team at [email protected]. More information is available on our dedicated Responsible Gaming page.

8. Intellectual Property

All content published on the rs999 platform — including but not limited to text, graphics, logos, button icons, images, data compilations, audio clips, and software — is the exclusive property of rs999 or its content providers and is protected by applicable intellectual property laws. You may not reproduce, redistribute, resell, or create derivative works from any rs999 content without prior written permission.

• The rs999 brand name, logo, and all associated trademarks and trade dress are the registered property of rs999 and may not be used in connection with any product or service without express written permission.
• Third-party game content (including games provided by Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and other studios) is the intellectual property of the respective provider and is subject to their own licensing terms.
• Unauthorized scraping, data mining, or automated data collection from the rs999 platform is strictly prohibited and may result in legal action.

9. Limitation of Liability

To the fullest extent permitted by applicable law, rs999 and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the platform. This includes, but is not limited to:

• Loss of profits, revenue, data, or goodwill resulting from your use or inability to use the platform.
• Interruptions to service caused by maintenance, technical failures, or events beyond rs999's control including natural disasters, government actions, or telecommunication failures.
• Any losses arising from your reliance on information provided on the platform, including odds, statistics, or game results displayed prior to official confirmation.

10. Governing Law and Disputes

These Terms & Conditions and any disputes arising from them shall be governed by and construed in accordance with applicable law. In the event of any dispute between you and rs999, we encourage you to contact our support team at [email protected] in the first instance. rs999 is committed to resolving disputes fairly and promptly. If a satisfactory resolution cannot be reached through direct communication, the matter may be referred to an independent dispute resolution process as determined by rs999.

11. Privacy and Data Protection

Your use of rs999 is also governed by our Privacy Policy, which is incorporated into these Terms & Conditions by reference. By using the platform, you consent to the collection, processing, and use of your personal data as described in the Privacy Policy. rs999 uses SSL encryption and industry-standard security protocols to protect your personal and financial information at all times.

12. Contact and Support

If you have any questions, concerns, or complaints regarding these Terms & Conditions or any aspect of the rs999 platform, our dedicated support team is available 24 hours a day, 7 days a week. You may reach us by email at [email protected]. Support is available in both English and Bangla to serve all players across Bangladesh, from Dhaka and Chittagong to Sylhet, Khulna, Rajshahi, and beyond.

These Terms & Conditions were last reviewed and updated in January 2026. rs999 recommends that all players review this page periodically to stay informed of any changes that may affect their use of the platform.